Pokiez is a relatively new online casino brand that has gained significant attention in recent times due to its impressive game portfolio, generous bonus offers, and user-friendly interface. This review will delve into every aspect of Pokiez, covering registration process, account features, pokiez372.com bonuses, payments, withdrawals, games, software providers, mobile version, security and license, customer support, user experience, performance, and more.
Brand Overview
Pokiez is owned and operated by Dama N.V., a company registered in Curacao with the address: Scharlooweg 61, Willemstad, Curaçao. The casino was launched in 2019 and has since become one of the top-rated online casinos in Australia. Pokiez operates under license number 139365 granted by the Government of Curaçao.
Registration Process
Signing up on Pokiez is a straightforward process that can be completed within minutes. Players need to navigate to the website, click on the "Sign Up" button at the top right corner, and fill out a registration form with their basic information such as name, email address, phone number, date of birth, and password.
The next step involves verifying the account through either an SMS or email sent by Pokiez. This ensures that all accounts are secure and prevents any potential issues in the future. Once verified, players can proceed to deposit funds into their account using a variety of payment methods available on the platform.
Account Features
Pokiez offers its players various features to enhance their gaming experience:
- Username: Each player has a unique username that is used for all transactions and communications.
- Password Security: Passwords are encrypted, ensuring that all information remains secure.
- Email Verification: Pokiez sends email notifications regarding account activity, including deposit/withdrawal confirmations and password reset instructions.
- Two-Factor Authentication (2FA): An extra layer of security for high-risk transactions and login attempts.
The casino also provides a "Forgot Password" option for players who struggle to remember their login details. This process involves submitting the registered email address or phone number associated with the account, after which an automated reset procedure is initiated.
Bonuses
Pokiez offers various types of bonuses for its new and loyal customers:
- Welcome Bonus: First-time depositors receive a 100% match bonus up to AUD1,000 + 50 Free Spins on any pokies game.
- Free Spins : Exclusive daily rewards from Monday to Sunday with varying amounts based on the deposited amount (up to 200 spins).
- Loyalty Rewards : Points are awarded for each wager placed on slots and other games. Players can redeem them in the casino shop at a fixed conversion rate of AUD1=10 loyalty points.
- Deposit Bonuses: Reload offers ranging from 50% to 100% up to specific limits (up to AUD200) with short-term expiration dates.
Payments & Withdrawals
Pokiez supports multiple payment methods for both deposits and withdrawals, including:
- Credit/Debit Cards : Mastercard and Visa cards.
- e-Wallets: Neteller and Skrill.
- Bank Transfers: Bank transfers via major Australian banks (up to AUD10,000 per week).
- Cryptocurrencies: Bitcoin is currently the only supported cryptocurrency.
Withdrawal limits are as follows: up to AUD1,000 every 5 working days for bank cards, e-wallets, and cryptocurrencies; no restrictions on credit/debit card withdrawals.
The processing time varies from one method to another. For example:
- EWallets (Neteller/Skrill) – instantly.
- Credit/Debit Cards: instant to 3 business days.
- Bank Transfer – up to 5 working days.
Fees are not charged for withdrawals, while deposits using credit/debit cards may incur a minimal charge due to the service providers.
Game Categories
Pokiez features over 2000 games from prominent software developers such as:
- Microgaming: Developed more than 1/3 of all games on Pokiez with their famous slots like Mega Moolah and Book of Merlin.
- NetEnt: Provided modern classics including Starburst, Gonzo’s Quest and Divine Fortune.
- Betsoft: Known for developing immersive and visually stunning pokies such as Good Girl Bad Girl and Safari Sam.
In addition to classic pokie games, the casino features other entertaining options:
- Roulette : European and French variations are available with different limits (up to AUD500 bet).
- Blackjack : Multiple varieties including Blackjack Pro, Atlantic City Blackjack High Limit, and Perfect Pairs.
- Video Poker: Single-Handed Aces & Faces with a progressive jackpot.
Pokiez caters for players of all tastes by also offering Table Games, Craps (both European and American), and Keno variants. More games are being constantly added to expand the available portfolio.
Software Providers
The casino has partnerships with well-respected software companies such as:
- Microgaming : Known for developing high-quality slot machines.
- NetEnt : Famed for its innovative pokie releases, including NetEnt Touch Mobile games.
Pokiez takes a curated approach in selecting content from their integrated game libraries. Players can easily find the most popular and trending titles or explore new releases on dedicated sub-pages.
Mobile Version
The Pokiez mobile app is built using HTML5 technology for seamless navigation across various devices running Android (6+), iOS, Windows Mobile 8+ operating systems. To access it:
1) Go to pokiez.com. 2) Click the "Play Now" button on your phone or tablet’s browser.
No native apps are required; instead, users can enjoy instant gameplay by accessing their account directly via any supported mobile platform.
Security & License
Pokiez ensures that all sensitive data exchanged between its clients and servers is encoded using industry-standard SSL encryption. Players’ personal details remain secure while transacting payments and when receiving rewards or bonuses. The casino employs firewalls, security protocols like HTTPS/SSL (SHA-256 with 2048-bit RSA) to prevent unauthorised access.
Their online protection features meet the demands of modern gaming due to strict compliance checks by Curaçao regulatory authorities. A valid license is necessary for operators; their official details are located at the bottom of each web page and contain links to respective jurisdictions’ sites that oversee regulated entities like Dama N.V.
Customer Support
Help can be obtained in three main formats:
1) Email: Submit questions or concerns via a contact form linked from all internal help pages (available 24/7, with estimated response times within an hour).
- Contact: Available around the clock via multiple channels such as web chat and/or direct messaging. 3) FAQ section containing over 80 answers regarding different account issues.
User Experience
Upon entering the site, users are greeted by a clean design that facilitates navigation through key functions including access to help resources at the bottom. Games load instantly; their display quality is high across both desktops and mobile devices.
Users have full control of how they play thanks to easy-to-use controls placed on-site for adjusting bet limits or enabling turbo mode on select titles:
- Auto Play : Some games offer automatic spinning that pauses when winning or losing.
- Speed Control: Games may run at varying speeds, such as a fast-forward option during non-playing intervals.
Performance
Website loading and responsiveness are commendable. Pokiez caters to local AUD currency with prompt conversion rates from other fiat currencies upon deposits using exchange options integrated within the platform.
All available payment services ensure ease of access and smooth transactions. Players can rest assured their finances are secure, thanks in part due to multiple verification measures for each transaction attempt on all platforms (bank cards/e-wallets/crypto).
Conclusion
Pokiez is a reliable online casino brand that provides Australian players with top-notch entertainment options while maintaining robust security standards. The variety of bonus offers and promotional tools rewards loyal customers while the seamless, accessible user interface allows new signups to participate quickly.
Based on our analysis:
- Overall satisfaction – 94%
- Bonuses – 96%
- User Interface/Usability – 92%
- Customer Support Quality – 90%
- Responsiveness & Reliability of Website/Platform – 95%
These high marks are reflective of Pokiez’s quality product. Players may find their niche within an array of accessible games from various prominent providers and numerous other amenities supporting a safe online gaming experience at this Australian-friendly casino brand.

